Job Description
Join the Department of Veterans Affairs in Albuquerque for an immediate hire opportunity as a Medical Support Assistant. This critical role directly supports our nation's heroes by ensuring seamless healthcare operations within a federal setting. Enjoy competitive federal benefits, retirement plans, and the satisfaction of serving those who served our country. Albuquerque offers a vibrant Southwestern lifestyle with outdoor recreation, cultural attractions, and a growing tech sector.
Immediate Start Available - Apply now to join our dedicated team and make a meaningful impact on veteran healthcare delivery.
Responsibilities
- Coordinate patient scheduling, registration, and medical record management in a VA healthcare facility
- Process healthcare claims, insurance verifications, and billing documentation
- Communicate effectively with veterans, families, and multidisciplinary healthcare teams
- Maintain strict compliance with federal healthcare regulations and HIPAA standards
- Manage electronic health records (EHR) systems and medical databases
- Support patient flow through efficient front desk operations and triage
- Assist with medical supply inventory and equipment maintenance coordination
Qualifications
- High school diploma or equivalent (college degree preferred)
- Minimum 2 years healthcare administrative experience
- Proficiency with electronic health records (e.g., VistA, Epic) and MS Office
- Strong knowledge of medical terminology and healthcare workflows
- Ability to obtain and maintain federal background clearance
- Exceptional customer service and communication skills
- Experience working with veterans or military populations highly valued
- U.S. citizenship required for federal employment