Job Description
Join the Department of Veterans Affairs as a Medical Support Assistant at the prestigious Louis Stokes Cleveland VA Medical Center. Make a meaningful impact while enjoying competitive federal benefits including health insurance, retirement plans, and paid leave. This role offers stability, career growth, and the opportunity to serve those who served our nation.
Responsibilities
- Schedule and manage patient appointments across multiple clinics
- Process medical records and maintain electronic health systems
- Assist veterans with registration and benefit inquiries
- Coordinate with clinical staff to ensure seamless patient care
- Manage office supplies and equipment inventory
- Handle confidential patient information with HIPAA compliance
- Support administrative functions for a 250-bed medical facility
Qualifications
- U.S. citizenship required
- Proficiency in VA medical systems (VistA, CPRS)
- Minimum 2 years healthcare administrative experience
- Strong organizational and multitasking abilities
- Excellent communication and customer service skills
- Knowledge of medical terminology and scheduling protocols
- Ability to obtain and maintain background clearance