Job Description
Join the U.S. Department of Veterans Affairs in Albuquerque and make an immediate impact on our nation's heroes! We're seeking a dedicated Medical Support Specialist to provide critical administrative support at our state-of-the-art medical facility. This is a rare opportunity to secure a federal position with comprehensive benefits, including health insurance, retirement plans, and paid time off. Albuquerque offers a vibrant culture, outdoor recreation, and a low cost of living. Apply now to start your career in public service.
Responsibilities
- Manage veteran patient records and electronic health systems (EHR)
- Coordinate clinic schedules and provider availability
- Process medical billing and insurance documentation
- Assist veterans with appointment scheduling and benefits inquiries
- Maintain compliance with HIPAA and federal healthcare regulations
- Collaborate with interdisciplinary care teams
- Train new staff on administrative protocols
Qualifications
- U.S. citizenship required
- Minimum 2 years healthcare administrative experience
- Proficiency in EHR systems (e.g., VistA, Cerner)
- Knowledge of medical terminology and coding
- Ability to obtain and maintain security clearance
- Excellent communication and customer service skills
- Experience with federal HR systems (e.g., DEERS, VAOS)
- Valid New Mexico driver's license