Job Description
Immediate opening for Medical Support Specialist at VA Mesa Healthcare Center! Join our mission to serve America's heroes in a dynamic healthcare environment. This urgent-hire position offers competitive benefits, career advancement, and the opportunity to make a direct impact on veterans' lives.
We seek a detail-oriented professional to coordinate patient care services, manage medical records, and support clinical operations. Ideal for candidates with federal healthcare experience who thrive in fast-paced settings.
Responsibilities
- Coordinate patient scheduling and appointment management across multiple clinical departments
- Maintain electronic health records (EHR) systems with 100% compliance to HIPAA regulations
- Process medical claims and insurance verifications with precision
- Support veterans through benefits enrollment and healthcare navigation
- Collaborate with interdisciplinary care teams to optimize patient outcomes
- Implement quality improvement initiatives for administrative workflows
- Train new staff on VA healthcare protocols and systems
Qualifications
- Associate's degree in healthcare administration or related field (Bachelor's preferred)
- Minimum 2 years experience in medical records or healthcare coordination
- Proficiency in VA VISTA EHR system or similar health IT platforms
- Active security clearance eligibility (ability to obtain Public Trust clearance)
- Knowledge of veteran healthcare benefits and TRICARE programs
- Exceptional organizational skills with ability to prioritize urgent tasks
- Certified Medical Administrative Assistant (CMAA) or equivalent credential