Job Description
Join the Department of Veterans Affairs as a Medical Support Specialist in Austin, TX. Play a vital role in delivering exceptional healthcare to our nation's heroes in a mission-driven environment. This federal position offers competitive benefits, job security, and the opportunity to make a meaningful impact. Work with a dedicated team committed to veterans' wellbeing while advancing your career in federal service.
Responsibilities
- Coordinate patient scheduling and appointment management using VA systems
- Process healthcare documentation and ensure compliance with federal regulations
- Assist veterans with benefits inquiries and eligibility verification
- Maintain confidential medical records and electronic health information
- Collaborate with healthcare providers to optimize patient care workflows
- Support quality improvement initiatives and patient satisfaction programs
Qualifications
- U.S. citizenship required
- Associate's degree in healthcare administration or related field
- Minimum 2 years healthcare administrative experience
- Proficiency in electronic health record systems (e.g., CPRS, VistA)
- Strong knowledge of HIPAA and VA privacy regulations
- Excellent communication and customer service skills
- Ability to obtain and maintain VA background clearance