Job Description
Join the Department of Veterans Affairs as a Medical Support Specialist at our Fort Worth facility. This critical role ensures seamless healthcare delivery to our nation's heroes through administrative excellence and patient advocacy. You'll be part of a mission-driven team dedicated to serving veterans with compassion and professionalism.
Why Join Us? Enjoy competitive federal benefits, flexible work arrangements, and opportunities for career advancement. Our Fort Worth campus offers state-of-the-art facilities and a supportive environment where your contributions directly impact veteran care.
Responsibilities
- Coordinate patient appointments, referrals, and medical record management
- Process healthcare claims and insurance verifications
- Serve as primary liaison between veterans and clinical staff
- Maintain HIPAA-compliant documentation systems
- Support eligibility determinations and benefit enrollment
- Collaborate with interdisciplinary care teams
- Resolve patient inquiries with empathy and efficiency
Qualifications
- Minimum 2 years healthcare administration experience
- Proficiency in electronic health records (EHR) systems
- VA experience or federal service preferred
- Strong communication and interpersonal skills
- Ability to handle sensitive information with discretion
- Knowledge of veterans' healthcare programs
- U.S. citizenship and background clearance required