Job Description
Join the Department of Veterans Affairs in New Orleans as a Veterans Affairs Specialist and make a tangible impact on the lives of our nation's heroes. We're seeking a dedicated professional to deliver exceptional support services to veterans and their families through our federal healthcare system. This role offers competitive benefits, career stability, and the opportunity to serve those who served our country.
Located in the vibrant heart of New Orleans, our team provides comprehensive healthcare, benefits assistance, and advocacy services. You'll work in a mission-driven environment where every day contributes to improving veterans' quality of life. If you're passionate about public service and possess strong interpersonal skills, we encourage you to apply for this rewarding federal position.
Responsibilities
- Process and manage veterans' benefits claims with 100% accuracy and timeliness
- Coordinate healthcare services and support programs for veterans across Louisiana
- Conduct eligibility assessments for VA healthcare and compensation programs
- Collaborate with medical providers to ensure seamless care coordination
- Develop and maintain case files while adhering to federal privacy regulations
- Provide advocacy support for veterans navigating complex benefit systems
- Analyze program data to identify service improvement opportunities
- Train veterans and families on available VA resources and eligibility criteria
Qualifications
- Bachelor's degree in Public Administration, Social Work, or related field
- Minimum 2 years of experience in veterans services or federal programs
- Proficiency with VA systems (VBMS, VBA) and federal compliance protocols
- Strong analytical skills with attention to detail in documentation
- Excellent communication skills for diverse stakeholder interactions
- Ability to handle sensitive information with confidentiality and empathy
- Knowledge of veterans' benefits programs and healthcare regulations
- Valid state driver's license and willingness to travel within Louisiana