Job Description
Join the U.S. Department of Veterans Affairs in Nashville and make a profound impact on our nation's heroes. We're seeking a dedicated Veterans Affairs Specialist to provide exceptional support to veterans and their families in Middle Tennessee. This prestigious federal position offers unparalleled stability, comprehensive benefits, and the opportunity to serve those who served our country. Work in a collaborative environment where your expertise directly enhances veterans' access to healthcare, benefits, and support services.
Responsibilities
- Coordinate veteran benefits eligibility and enrollment processes
- Provide case management for veterans requiring specialized healthcare services
- Collaborate with medical teams to develop comprehensive care plans
- Conduct outreach programs to connect veterans with available resources
- Manage electronic health records and veteran documentation systems
- Analyze veteran needs trends to improve service delivery
- Train staff on veteran-specific care protocols and regulations
- Prepare compliance reports for federal quality assurance standards
Qualifications
- Bachelor's degree in Healthcare Administration, Social Work, or related field
- Minimum 3 years of experience in veteran services or healthcare coordination
- Federal VA or DoD background investigation clearance eligibility
- Proficiency in VISTA and CPRS electronic health record systems
- Strong knowledge of VA benefits programs and regulations
- Exceptional interpersonal skills with diverse veteran populations
- Ability to handle sensitive information with discretion and professionalism
- Valid Tennessee driver's license and reliable transportation