Job Description
Join the U.S. Department of Veterans Affairs in Milwaukee as a Part-Time Veterans Affairs Support Specialist. This premium opportunity allows you to serve our nation's heroes while maintaining work-life balance in a dynamic federal environment. Enjoy competitive pay, flexible scheduling, and comprehensive benefits including health insurance and retirement plans.
Our Milwaukee facility is seeking detail-oriented professionals to provide exceptional administrative support to veterans and their families. This role offers direct impact on veteran services while accommodating your personal schedule. Ideal for students, caregivers, or professionals seeking meaningful part-time work.
Responsibilities
- Process veteran benefit applications with precision and adherence to federal regulations
- Manage confidential records using VA systems while maintaining HIPAA compliance
- Coordinate scheduling for veteran appointments and follow-up communications
- Assist veterans with benefit inquiries and resolve procedural questions
- Prepare accurate reports and correspondence using Microsoft Office Suite
- Collaborate with multi-disciplinary teams to ensure seamless service delivery
- Support outreach initiatives to connect veterans with available resources
Qualifications
- U.S. citizenship (required for federal employment)
- High school diploma or equivalent (associate degree preferred)
- Minimum 1 year administrative experience in customer service environment
- Proficiency in Microsoft Office applications and data entry systems
- Ability to obtain and maintain VA background clearance
- Strong communication skills with empathy for veteran populations
- Detail-oriented approach with zero-error tolerance for documentation
- Flexible availability including occasional weekend shifts