Job Description
Join the U.S. Department of Veterans Affairs in Boston and make an immediate impact on our nation's heroes. We're seeking a dedicated Medical Support Specialist to join our healthcare team at the VA Boston Healthcare System. This full-time, federal position offers competitive benefits, stability, and the opportunity to serve those who served our country. Immediate hire available for qualified candidates. Work in a collaborative environment with modern facilities and comprehensive support.
Responsibilities
- Coordinate patient scheduling, registration, and medical records management in compliance with VA regulations
- Process healthcare enrollment applications and verify veteran eligibility benefits
- Manage electronic health records (EHR) systems with precision and confidentiality
- Facilitate communication between patients, providers, and ancillary services
- Assist with medical billing procedures and insurance verification processes
- Maintain strict adherence to HIPAA and federal privacy regulations
- Support quality assurance initiatives and process improvement efforts
Qualifications
- U.S. citizenship required
- Minimum 1 year of healthcare administration experience
- Proficiency in EHR systems (e.g., CPRS, VistA)
- Knowledge of VA healthcare regulations and procedures
- Excellent organizational and multitasking abilities
- Strong communication skills with diverse populations
- Ability to obtain and maintain VA background clearance
- Preferred: Associate degree in Health Administration or related field