Job Description
Join the prestigious Department of Veterans Affairs as a Medical Support Specialist in Jacksonville, FL. This critical role directly supports our nation's heroes by ensuring seamless healthcare operations within our state-of-the-art medical facilities. Enjoy competitive federal benefits, professional development opportunities, and the satisfaction of serving those who served our country.
Responsibilities
- Coordinate patient appointments and manage complex scheduling systems
- Maintain accurate electronic health records (EHR) in VA VistA system
- Process medical billing, insurance claims, and financial transactions
- Provide exceptional customer service to veterans and their families
- Collaborate with interdisciplinary healthcare teams
- Ensure HIPAA compliance and data security protocols
- Support administrative functions for medical departments
Qualifications
- Minimum 2 years healthcare administration experience
- Proficiency in EHR systems (VA VistA preferred)
- Strong data entry and organizational skills
- Knowledge of medical terminology and billing procedures
- Ability to obtain and maintain VA background clearance
- Excellent communication and problem-solving abilities
- US citizenship required