Job Description
Join the Department of Veterans Affairs in Omaha as a Veterans Service Representative and make a direct impact on the lives of our nation's heroes. This full-time federal position offers unparalleled benefits, career stability, and the opportunity to serve those who served our country. You'll work in a modern downtown facility with a collaborative team dedicated to excellence in veteran services.
Our Omaha VA Medical Center is seeking a dedicated professional to assist veterans with their benefits, healthcare access, and claims processing. This role combines administrative precision with compassionate service in a mission-driven environment. Enjoy competitive salaries, flexible schedules, and comprehensive federal employee benefits including health insurance, retirement plans, and paid time off.
Responsibilities
- Process and adjudicate veterans' disability compensation claims with meticulous attention to detail
- Provide comprehensive benefits counseling to veterans and their families
- Collaborate with healthcare providers to coordinate veteran care services
- Conduct eligibility determinations for VA healthcare programs
- Prepare detailed case documentation and maintain accurate records
- Represent the VA in community outreach events and veteran forums
- Utilize specialized software systems for claims processing and case management
Qualifications
- U.S. citizenship and federal employment eligibility
- Bachelor's degree in Public Administration, Business, or related field
- Minimum 2 years of experience in benefits administration or customer service
- Proficiency in Microsoft Office Suite and case management systems
- Strong analytical skills and attention to regulatory compliance
- Excellent communication skills with diverse populations
- Ability to handle sensitive information with confidentiality and discretion