Job Description
Join our mission to serve America's heroes! The U.S. Department of Veterans Affairs Detroit Regional Office seeks a dedicated Veterans Service Representative to deliver exceptional benefits counseling to veterans and their families. This critical role requires compassion, expertise, and commitment to our nation's defenders. Enjoy competitive federal benefits, professional development, and a supportive work environment in one of America's most vibrant cities.
Responsibilities
- Process and adjudicate complex veterans' disability compensation claims
- Provide accurate benefits counseling to veterans, survivors, and dependents
- Review medical evidence and service records to determine eligibility
- Prepare comprehensive written decisions on benefit entitlements
- Collaborate with medical professionals and legal advisors
- Maintain detailed case documentation in VA systems
- Conduct outreach to underserved veteran communities
Qualifications
- U.S. citizenship required
- Valid state driver's license
- Bachelor's degree or equivalent experience
- Experience with federal regulations and procedures
- Strong analytical and decision-making abilities
- Excellent written and verbal communication skills
- Ability to handle sensitive information with discretion
- Proficiency in Microsoft Office applications