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Veterans Service Representative

U.S. Department of Veterans Affairs
New Orleans
Estimated Salary
USD 45.000 – USD 70.000
New
Live Update
26 September 2026
Deadline
26 Sep 2027

Job Description

Join the U.S. Department of Veterans Affairs in New Orleans and make a tangible impact on veterans' lives with our exclusive weekly pay option! As a federally recognized employer, we offer unparalleled job security, comprehensive benefits, and the satisfaction of serving those who served our nation. This full-time position provides accelerated payment cycles while maintaining all standard federal employment advantages including health insurance, retirement plans, and paid leave.

Our New Orleans facility is seeking dedicated professionals to assist veterans with benefits claims, healthcare access, and transition support. Enjoy the unique cultural richness of New Orleans while building a stable career with weekly financial predictability. No experience required – we provide comprehensive training for motivated candidates committed to veteran advocacy.

Responsibilities

  • Process and adjudicate veterans' disability compensation claims with 99% accuracy
  • Conduct eligibility determinations for VA healthcare and education benefits
  • Provide direct support to veterans navigating complex benefit systems
  • Collaborate with medical professionals to develop comprehensive compensation packages
  • Maintain detailed case documentation in VA electronic systems
  • Conduct outreach programs to connect veterans with earned benefits
  • Adhere to strict federal privacy and security protocols

Qualifications

  • U.S. citizenship required
  • High school diploma or equivalent (college degree preferred)
  • Proficiency in Microsoft Office Suite
  • Ability to pass federal background investigation
  • Excellent written and verbal communication skills
  • Experience in customer service or case management (preferred)
  • Ability to handle sensitive information with discretion
  • Commitment to veteran advocacy and federal service ethics

Required Skills

case management federal compliance veteran advocacy claims processing customer service data entry medical terminology policy interpretation

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