Job Description
Join our mission to serve America's heroes! The U.S. Department of Veterans Affairs seeks a dedicated Veterans Service Representative for a part-time position in Mesa, AZ. This role offers flexible scheduling while making a meaningful impact on veterans' lives. Enjoy competitive federal pay, comprehensive benefits, and a supportive team environment.
As a key member of our Mesa office, you'll provide direct support to veterans and their families navigating VA benefits and services. This position is ideal for professionals seeking part-time federal employment with growth opportunities.
Responsibilities
- Assist veterans and dependents with benefit applications and claims processing
- Provide accurate information on VA healthcare, education, and compensation programs
- Conduct eligibility screenings and document verification
- Maintain confidential case files and ensure compliance with federal regulations
- Coordinate with VA medical centers and community partners
- Participate in outreach events to promote VA services
Qualifications
- U.S. citizenship required
- Associate's degree or 2 years customer service experience
- Proficient in Microsoft Office Suite
- Ability to handle sensitive information with discretion
- Strong written and verbal communication skills
- Basic knowledge of federal benefits programs preferred
- Must pass background investigation