Job Description
Join the U.S. Department of Veterans Affairs as a Weekend Shift Veterans Service Representative and make a profound impact on our nation's heroes. This unique full-time position offers the opportunity to serve veterans with flexible weekend hours (Saturday/Sunday) while maintaining competitive federal benefits. Located in Fresno, CA, you'll work in a mission-driven environment supporting veterans' benefits claims, healthcare access, and transition services. Ideal for candidates seeking work-life balance without compromising career growth in public service.
Responsibilities
- Process and adjudicate veterans' disability compensation claims with 95% accuracy
- Conduct telehealth and in-person benefit consultations for veterans and families
- Collaborate with VA medical centers and community partners to coordinate care
- Maintain detailed case documentation in VA's electronic records system (VBMS)
- Provide crisis intervention support for veterans in urgent situations
- Train family members on VA benefits eligibility and application processes
- Participate in weekend outreach events at Fresno-area veteran organizations
Qualifications
- Bachelor's degree in Public Administration, Social Work, or related field
- 2+ years experience in veterans' services or federal claims processing
- VA Form 10-2850c certification (or ability to obtain within 60 days)
- Proficiency in VBMS, VBA, and VA benefits systems
- Valid California driver's license for occasional travel to veteran events
- Ability to work independently during weekend shifts with minimal supervision
- Spanish bilingual proficiency (preferred for Central Valley community)
- Clear background investigation and favorable suitability determination