Job Description
Join Portland's premier public service team as a Weekend Operations Specialist! This critical role ensures seamless municipal operations during off-peak hours while delivering essential citizen services. You'll become an integral part of our city's backbone, supporting community initiatives with flexibility and purpose. Enjoy competitive benefits, professional development, and the unique satisfaction of serving Portland residents when they need it most.
Responsibilities
- Manage citizen service inquiries via phone, email, and in-person during weekend shifts
- Process critical permits, licenses, and administrative documentation
- Coordinate emergency response protocols for weekend incidents
- Maintain accurate records using city database systems
- Collaborate with cross-departmental teams for weekend project support
- Conduct facility inspections and safety compliance checks
- Assist with public outreach events and community engagement
Qualifications
- High school diploma or equivalent; college degree preferred
- Minimum 1 year customer service or public sector experience
- Proficiency with Microsoft Office Suite and database systems
- Ability to work flexible weekends (Saturday/Sunday) with rotating shifts
- Valid Oregon driver's license and clean driving record
- Pass background check and drug screening
- Exceptional problem-solving and conflict resolution skills
- Knowledge of Portland municipal services and resources