Job Description
Join the City of Omaha's Public Services team as a Weekend Government Services Specialist! This unique full-time role offers the stability of public sector employment with the flexibility of weekend shifts. You'll be at the forefront of community engagement, providing essential services to residents while enjoying competitive benefits and career growth opportunities. As a key representative of Omaha's municipal operations, you'll contribute to making our city run smoothly during high-traffic weekends.
Responsibilities
- Deliver in-person citizen services at weekend public service counters
- Process permits, licenses, and administrative documents with precision
- Coordinate emergency response support during weekend operations
- Maintain accurate digital records and documentation systems
- Collaborate with cross-departmental teams for seamless service delivery
- Conduct community outreach at weekend public events
- Resolve citizen inquiries with professionalism and cultural sensitivity
Qualifications
- High school diploma or equivalent; bachelor's degree preferred
- Minimum 2 years customer service or public sector experience
- Proficiency in Microsoft Office Suite and government databases
- Valid Nebraska driver's license with clean record
- Ability to work flexible weekends and holidays
- Strong conflict resolution and communication skills
- Knowledge of Omaha municipal regulations and procedures
- U.S. citizenship and ability to pass background clearance