Job Description
Join Fresno County Government's dedicated team as a Weekend Public Service Representative and make a meaningful impact on our community! This essential role provides critical citizen support during weekend hours, ensuring seamless access to vital county services. Ideal for professionals seeking work-life balance while contributing to public service excellence. Enjoy competitive pay, comprehensive training, and the satisfaction of serving Fresno residents when they need it most.
Responsibilities
- Process citizen inquiries and service requests across multiple county departments during weekend shifts
- Manage documentation, data entry, and case files with strict confidentiality protocols
- Coordinate with weekday staff to ensure continuity of service and information flow
- Utilize county-specific software systems for permit processing, licensing, and benefit applications
- Conduct preliminary eligibility screenings for public assistance programs
- Maintain accurate records and generate weekly performance reports
- Support emergency response coordination during weekend incidents
Qualifications
- High school diploma or equivalent; associate's degree preferred
- Minimum 1 year customer service or public sector experience
- Proficiency with Microsoft Office Suite and government databases
- Ability to work independently with minimal supervision
- Strong written and verbal communication skills in English
- Valid California driver's license and reliable transportation
- Flexibility to work Saturdays and Sundays (6 AM - 6 PM)
- U.S. citizenship and ability to pass background clearance