Job Description
Join the City of San Jose's dynamic public service team as a Weekend Public Service Representative. This essential role delivers exceptional citizen support during weekend hours, ensuring seamless municipal operations while maintaining work-life balance. Enjoy competitive compensation, comprehensive benefits, and the satisfaction of serving your community.
Why Work Weekends? Earn premium pay, avoid weekday commutes, and contribute to San Jose's vibrant weekend community initiatives. Perfect for work-life enthusiasts seeking impactful public service with flexible scheduling.
Responsibilities
- Process weekend permit applications and municipal service requests with precision
- Manage citizen inquiries via phone, email, and in-person at weekend service centers
- Coordinate weekend emergency response protocols with city departments
- Maintain accurate records using municipal database systems
- Support weekend community events and public outreach programs
- Collaborate with weekday teams to ensure continuity of service
Qualifications
- High school diploma or equivalent; AA degree preferred
- 2+ years customer service or public sector experience
- Proficiency in Microsoft Office Suite and CRM systems
- Valid California Driver's License
- Bilingual English/Spanish fluency required
- Ability to work independently with minimal supervision
- Background clearance for municipal employment