Job Description
Join San Francisco's premier public service team as a Weekend Public Service Specialist. This unique full-time role offers the stability of government employment with the flexibility of a weekend shift (Saturday/Sunday 6:00 AM - 6:00 PM), providing exceptional work-life balance while serving our diverse community. Enjoy competitive benefits, pension plan, and the pride of contributing directly to civic operations.
Responsibilities
- Deliver exceptional constituent services via phone, email, and in-person during weekend hours
- Process permits, licenses, and administrative documents with precision
- Coordinate emergency response communications and incident reporting
- Maintain accurate public records using city databases and document management systems
- Collaborate with weekday teams for seamless service continuity
- Support public events and outreach programs during weekends
Qualifications
- 3+ years in public administration or customer service role
- Proficiency in government databases (e.g., SF311, SF Permit Portal)
- Ability to obtain and maintain government security clearance
- Exceptional conflict resolution and crisis management skills
- Valid California driver's license (may be required)
- Bilingual proficiency in Spanish/Chinese/Cantonese preferred
- Weekend availability mandatory (no exceptions)