Job Description
Join Illinois' premier state agency in serving Chicago communities! We're seeking a dedicated Weekend Shift Administrative Specialist to ensure seamless operations during our critical weekend hours. This high-impact role supports our mission of delivering essential public services while maintaining exceptional efficiency and citizen satisfaction. Enjoy competitive state benefits, weekend differential pay, and a flexible schedule that allows you to balance work and life.
Responsibilities
- Manage front desk operations during weekend shifts, including visitor reception and call handling
- Process critical documentation and case files with precision and confidentiality
- Coordinate interdepartmental communications and weekend service requests
- Utilize state systems for data entry, report generation, and record maintenance
- Support public inquiries with professionalism and knowledge of agency programs
- Assist with weekend facility security protocols and emergency response coordination
- Prepare weekend shift reports and handover documentation for weekday teams
Qualifications
- Associate's degree in Public Administration or related field (Bachelor's preferred)
- 2+ years administrative experience in government or public sector
- Proficiency in Microsoft Office Suite and state database systems
- Valid Illinois driver's license and reliable transportation
- Ability to work flexible weekends, holidays, and occasional overtime
- Exceptional communication skills with diverse populations
- Must pass background check and drug screening
- Bilingual (English/Spanish) certification highly desirable