Job Description
Join Ohio's premier state agency as a Weekend Shift Administrative Specialist and contribute to critical public services while enjoying a balanced work-life schedule. This unique weekend opportunity allows you to serve Ohio residents during peak demand periods while maintaining weekday availability for personal commitments. Our Columbus-based team offers competitive benefits, professional development, and the pride of public service.
As a key member of our operations team, you'll ensure seamless delivery of essential state services during weekend hours when traditional weekday coverage is limited. This role is perfect for detail-oriented professionals seeking stability in government work with flexible scheduling.
Responsibilities
- Process and verify critical citizen documents and service requests during weekend shifts
- Manage multi-channel communications (phone, email, in-person) for weekend service inquiries
- Coordinate with weekday teams for seamless service continuity and urgent escalations
- Maintain accurate digital and physical records following state compliance protocols
- Support weekend public outreach events and special project implementations
- Contribute to process improvements for weekend service delivery efficiency
Qualifications
- High school diploma or equivalent; associate's degree preferred
- Minimum 2 years administrative or customer service experience
- Proficiency in Microsoft Office Suite and state document management systems
- Ability to work independently with minimal supervision during weekend shifts
- Strong attention to detail and accuracy in data handling
- Ohio residency required (per state employment policy)
- Valid driver's license for occasional inter-facility travel