Job Description
Join Nashville's dynamic public service team as a Weekend Shift Specialist! This critical role supports essential government operations during weekend hours, ensuring seamless citizen services and public safety. Enjoy competitive compensation, comprehensive benefits, and the satisfaction of serving your community while maintaining work-life balance with a structured weekend schedule. Ideal for candidates seeking stable, mission-driven work outside traditional Monday-Friday hours.
Responsibilities
- Deliver responsive citizen support via phone, email, and in-person services during weekend shifts
- Process critical permits, licenses, and documentation with precision and timeliness
- Collaborate with emergency response teams during off-hours incidents and public events
- Maintain accurate records using government databases and secure documentation protocols
- Support weekend facility operations including security checks and resource allocation
- Coordinate with weekday staff for seamless service continuity and issue resolution
- Participate in cross-departmental weekend initiatives and community outreach programs
Qualifications
- High school diploma or equivalent; associate's degree preferred in public administration
- Minimum 2 years customer service or government operations experience
- Strong conflict resolution and communication skills with diverse populations
- Proficiency in Microsoft Office Suite and government-specific software systems
- Ability to work independently with minimal supervision during weekend shifts
- Valid Tennessee driver's license and clean driving record if transportation required
- Must pass background check and maintain government security clearance
- Flexibility to work weekends, holidays, and occasional overtime as needed