Job Description
Join California's prestigious state government team in San Francisco as a Weekend Shift Public Service Specialist. This critical role ensures seamless public service delivery during non-traditional hours, serving residents across diverse communities. Enjoy competitive compensation, comprehensive benefits, and the opportunity to make a tangible impact on Californians' lives while maintaining a balanced weekday schedule. We're seeking dedicated professionals passionate about public service excellence.
Responsibilities
- Provide in-person and telephonic constituent support during weekend shifts (Saturday/Sunday)
- Process vital documentation including permits, licenses, and benefit applications
- Coordinate with state agencies to resolve complex public inquiries
- Maintain accurate digital records in state compliance systems
- Facilitate community outreach programs during weekend hours
- Support emergency response coordination as needed
- Train on specialized state software and protocols
Qualifications
- High school diploma or equivalent (Bachelor's preferred)
- Minimum 2 years customer service or public sector experience
- Proficiency with Microsoft Office Suite and data entry systems
- Valid California driver's license
- Ability to work independently with minimal supervision
- Clear background check and fingerprint clearance
- Bilingual fluency in English/Spanish highly desirable
- Availability for consistent weekend shifts (6:00 AM - 2:30 PM)