Job Description
Join the Social Security Administration's Pacific Northwest Regional Office in Portland, OR, as an Administrative Specialist and contribute to our mission of delivering critical benefits to millions of Americans. This full-time federal position offers competitive benefits, career growth, and the opportunity to serve your community while working in a dynamic, collaborative environment.
As a key member of our administrative team, you'll support agency operations through efficient documentation management, stakeholder coordination, and compliance with federal regulations. Our Portland office values integrity, innovation, and public service excellence.
Responsibilities
- Manage and maintain confidential case files, ensuring compliance with federal record-keeping standards
- Coordinate cross-functional projects including budget tracking, resource allocation, and performance reporting
- Provide exceptional customer service to internal and external stakeholders via phone, email, and in-person interactions
- Prepare and process administrative documents (e.g., personnel actions, travel vouchers, procurement requests)
- Analyze operational workflows to identify efficiency improvements and implement corrective actions
- Serve as primary liaison between regional office and headquarters on administrative matters
- Conduct data analysis using Microsoft Office Suite to generate executive reports and dashboards
Qualifications
- Bachelor's degree in Public Administration, Business, or related field (or equivalent experience)
- Minimum 2 years of federal or public sector administrative experience
- Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
- Knowledge of federal procurement regulations (FAR) and HR policies
- Ability to obtain and maintain a Public Trust security clearance
- Strong written and verbal communication skills
- Experience with case management systems (e.g., MAXIMUS, CMS)
- U.S. citizenship required