Job Description
Join the Texas Workforce Commission as an Administrative Specialist and make a direct impact on our community's economic vitality. We're seeking a detail-oriented professional to support critical workforce development initiatives in the El Paso region. This role offers unparalleled stability, comprehensive benefits, and the opportunity to serve fellow Texans while advancing your public sector career.
Responsibilities
- Manage and process unemployment insurance claims with precision and empathy
- Coordinate with community partners to deliver workforce training programs
- Maintain accurate digital and physical records using state-mandated systems
- Provide exceptional customer service to job seekers and employers
- Analyze workforce data to identify emerging trends and opportunities
- Assist with grant reporting and compliance documentation
- Support outreach events promoting workforce initiatives
Qualifications
- Associate's degree in Public Administration, Business, or related field
- Minimum 2 years administrative experience in customer service roles
- Proficiency in Microsoft Office Suite and data management software
- Bilingual fluency in English and Spanish (required)
- Strong organizational skills with attention to detail
- Ability to handle confidential information with discretion
- Valid Texas driver's license (for occasional travel)
- Pass background check and drug screening