Job Description
Launch your federal career with the U.S. Department of Veterans Affairs in Indianapolis! We're seeking motivated entry-level professionals to support our mission of serving America's heroes. This role offers comprehensive training, competitive benefits, and a clear path for growth within federal service. Join a team dedicated to excellence and public service while developing valuable administrative skills in a dynamic environment.
Responsibilities
- Manage electronic records and document processing using federal systems
- Provide frontline customer service via phone, email, and in-person inquiries
- Coordinate scheduling and logistics for department meetings and events
- Prepare routine correspondence and reports following federal formatting standards
- Assist with data entry and quality control of veteran benefit applications
- Support cross-functional teams with administrative tasks as assigned
Qualifications
- High school diploma or GED (college degree preferred)
- U.S. citizenship and ability to obtain federal security clearance
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Strong attention to detail and organizational skills
- Ability to handle sensitive information with confidentiality
- Excellent written and verbal communication abilities
- Basic knowledge of federal records management standards