Job Description
Launch your federal career with the U.S. Department of Veterans Affairs in Austin, TX! We're seeking motivated Administrative Specialists to support critical veteran services. No prior experience required—comprehensive training provided. Enjoy competitive pay, comprehensive benefits, and the pride of serving our nation's heroes. Join our mission-driven team in the heart of Texas' capital city.
Responsibilities
- Process and maintain veteran benefit documentation using federal systems
- Provide exceptional customer service via phone, email, and in-person
- Coordinate scheduling and logistics for veteran outreach events
- Assist with data entry and record management in compliance with federal guidelines
- Support administrative workflows across multiple departments
- Collaborate with cross-functional teams to ensure service delivery excellence
Qualifications
- High school diploma or equivalent (college degree preferred)
- U.S. citizenship required
- Ability to pass federal background investigation
- Proficiency with Microsoft Office Suite (Word, Excel, Outlook)
- Strong communication and organizational skills
- Detail-oriented with ability to handle confidential information
- Commitment to serving veterans and federal mission