Job Description
Join the mission to serve America's heroes as an entry-level Administrative Specialist at the U.S. Department of Veterans Affairs in Chicago. This pivotal role supports our healthcare operations through precise documentation, coordination, and customer service excellence. You'll gain unparalleled federal experience while contributing directly to veteran care initiatives in Illinois.
We offer comprehensive benefits, paid training, and clear pathways for career advancement within the federal system. Ideal for recent graduates or career changers seeking stable, mission-driven employment with competitive compensation.
Responsibilities
- Process and maintain confidential veteran medical records with 100% accuracy
- Coordinate administrative workflows across multiple departments
- Respond to inquiries from veterans and their families via phone/email
- Prepare correspondence and reports in compliance with federal guidelines
- Manage office supplies and equipment inventory
- Support event planning for veteran outreach programs
- Utilize VA-specific software systems (training provided)
Qualifications
- U.S. citizenship (mandatory for federal employment)
- High school diploma or GED (college degree preferred)
- Basic proficiency in Microsoft Office Suite
- Ability to pass federal background investigation
- Excellent written and verbal communication skills
- Detail-oriented with strong organizational abilities
- Customer service mindset with empathy for veterans
- Ability to work in a fast-paced environment