Job Description
Join the mission to serve America's heroes as an Administrative Specialist with the U.S. Department of Veterans Affairs. This entry-level federal position offers comprehensive benefits, competitive pay, and unparalleled career growth opportunities. No prior experience required – we provide full training for motivated candidates committed to public service. Enjoy job security, retirement plans, and work-life balance while making a tangible impact in veterans' lives.
Responsibilities
- Process and maintain veterans' benefit documentation and records
- Provide courteous customer service to veterans and their families via phone/email
- Assist with scheduling, correspondence, and office administrative tasks
- Support data entry and record-keeping using federal systems
- Collaborate with cross-functional teams to ensure service delivery
- Adhere to federal regulations and privacy protocols (HIPAA/FERPA)
Qualifications
- High school diploma or equivalent (college degree preferred)
- U.S. citizenship and ability to pass federal background check
- Basic computer proficiency (Microsoft Office Suite)
- Strong communication and organizational skills
- Ability to handle sensitive information with discretion
- Willingness to learn federal procedures and systems
- Commitment to VA's mission of serving veterans