Job Description
Launch your federal career with the U.S. Department of Veterans Affairs in Cleveland! We're seeking motivated entry-level professionals to support our mission of serving America's heroes. This full-time Administrative Specialist role offers comprehensive benefits, professional development opportunities, and a stable work environment in a federal building downtown. Join our dedicated team while making a meaningful impact on veterans' lives.
Responsibilities
- Process and manage veteran benefit applications with precision and confidentiality
- Coordinate office operations including scheduling, records management, and correspondence
- Assist with data entry, report generation, and document preparation
- Provide frontline customer service to veterans and their families
- Collaborate with cross-functional teams to support departmental initiatives
- Ensure compliance with federal regulations and VA policies
Qualifications
- U.S. citizenship (required for federal employment)
- High school diploma or GED; college coursework preferred
- Proficient in Microsoft Office Suite (Word, Excel, Outlook)
- Strong attention to detail and organizational skills
- Ability to handle confidential information with discretion
- Excellent written and verbal communication abilities
- Ability to pass federal background investigation