Job Description
Join the Social Security Administration's Fresno office as an Administrative Specialist and contribute to vital public services. This role offers competitive federal benefits, career advancement opportunities, and the chance to make a meaningful impact in your community. We seek detail-oriented professionals to support our mission of delivering critical benefits to Americans nationwide.
Responsibilities
- Process and verify complex benefit applications with 99% accuracy
- Manage confidential client records and maintain strict compliance with federal privacy regulations
- Coordinate multi-agency communications and documentation exchanges
- Support senior staff through calendar management, scheduling, and travel arrangements
- Prepare detailed reports using federal formatting standards and data analysis tools
- Respond to public inquiries via phone, email, and in-person with exceptional professionalism
- Assist in implementing new federal administrative procedures and training programs
Qualifications
- Associate's degree or higher in Public Administration, Business, or related field
- Minimum 2 years of administrative experience in a regulated environment
- Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
- Knowledge of federal records management protocols (e.g., FOIA, HIPAA)
- Ability to obtain and maintain a government-issued security clearance
- Excellent written and verbal communication skills
- Strong problem-solving abilities with attention to detail
- U.S. citizenship and valid California driver's license