Job Description
Join the Social Security Administration's Indianapolis team in a mission-critical role supporting America's seniors and disabled citizens. We're seeking a motivated Administrative Specialist to start immediately and contribute to our vital public service operations. This position offers competitive federal benefits, career growth opportunities, and the chance to make a direct impact on your community.
What You'll Gain:
- Comprehensive federal benefits package (health, dental, vision)
- Student loan repayment assistance
- Generous paid time off and federal holidays
- Clear career advancement pathways
Responsibilities
- Process and verify Social Security claims with 99.8% accuracy
- Manage confidential client records and documentation
- Coordinate with federal agencies and community partners
- Provide exceptional customer service via phone, email, and in-person
- Maintain strict compliance with federal regulations and privacy laws
- Support public outreach initiatives for vulnerable populations
- Utilize specialized government software systems (SSA-MS, eCOMP)
Qualifications
- U.S. citizenship (mandatory for federal employment)
- Minimum 2 years administrative experience
- Proficiency with Microsoft Office Suite (Word, Excel, Outlook)
- Ability to obtain and maintain federal background clearance
- Strong attention to detail and data management skills
- Experience handling confidential information
- Ability to pass pre-employment medical examination
- Valid Indiana driver's license (for occasional field visits)