Job Description
Join the U.S. Department of Veterans Affairs in Cleveland as a part-time Administrative Specialist and make a meaningful impact on veterans' lives. We offer a flexible schedule, competitive benefits, and a collaborative environment where your contributions directly support our mission. This position provides an excellent opportunity to develop federal career experience while maintaining work-life balance.
Our Cleveland facility is a state-of-the-art medical center dedicated to providing exceptional healthcare services to veterans. You'll work alongside dedicated professionals committed to serving those who served our nation.
Responsibilities
- Manage veteran appointment scheduling and medical record coordination
- Process administrative paperwork with 100% accuracy for veteran benefits
- Communicate with veterans and families via phone/email regarding healthcare services
- Maintain digital filing systems using VA-specific software platforms
- Support healthcare providers with administrative documentation
- Assist in quality improvement data collection and reporting
Qualifications
- High school diploma or equivalent; college degree preferred
- Minimum 1 year administrative support experience
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Strong attention to detail and data entry accuracy
- Excellent communication and interpersonal skills
- Ability to pass federal background check and drug screening
- U.S. citizenship required