Job Description
Join a prestigious federal agency and build a stable career with our part-time Administrative Specialist position in Raleigh, NC. Enjoy competitive pay, comprehensive benefits, and the security of government employment while maintaining work-life balance. This role is perfect for students, professionals seeking flexible schedules, or those transitioning into federal service.
As a key member of our administrative team, you'll support critical operations in healthcare services delivery. We offer paid training, professional development opportunities, and a collaborative environment dedicated to serving our nation's veterans. Part-time schedules (20-30 hours/week) include weekday daytime shifts with occasional weekend availability.
Responsibilities
- Manage veteran records and documentation in accordance with federal privacy regulations
- Process eligibility verifications and enrollment applications for VA benefits
- Coordinate scheduling and communications between healthcare providers and patients
- Maintain accurate databases and generate monthly performance reports
- Assist with quality assurance audits and compliance documentation
- Respond to inquiries via phone, email, and in-person regarding benefits and services
- Collaborate with interdisciplinary teams to improve service delivery
Qualifications
- High school diploma or equivalent; Associate's degree preferred
- Minimum 1 year administrative or customer service experience
- Proficiency with Microsoft Office Suite (Word, Excel, Outlook)
- Ability to obtain and maintain a government background clearance
- Strong attention to detail and data entry accuracy
- Excellent written and verbal communication skills
- Knowledge of HIPAA and federal record-keeping standards
- Ability to work independently with minimal supervision