Job Description
Join our dynamic federal team in Fresno and make an immediate impact! The Social Security Administration is urgently seeking a highly motivated Administrative Specialist to support critical public service operations. This full-time position offers competitive benefits, career advancement opportunities, and the chance to serve your community. Apply now to be part of a mission-driven organization dedicated to delivering essential services to millions of Americans.
Responsibilities
- Process and maintain complex case files with 99% accuracy
- Provide exceptional customer service via phone, email, and in-person inquiries
- Manage scheduling, correspondence, and documentation for department leadership
- Analyze data to generate performance reports and operational insights
- Coordinate cross-agency communications and stakeholder meetings
- Ensure compliance with federal regulations and privacy protocols
- Train new staff on administrative procedures and systems
Qualifications
- U.S. citizenship required
- Bachelor's degree in Public Administration or related field
- Minimum 2 years of federal administrative experience
- Proficiency in Microsoft Office Suite and federal databases
- Ability to obtain and maintain security clearance
- Exceptional problem-solving and multitasking abilities
- Strong written and verbal communication skills
- Experience with case management systems preferred