Job Description
We are seeking a dedicated and detail-oriented City Clerk to join the vibrant community of Baltimore. In this pivotal role, you will serve as the face of our administrative operations, ensuring that the city's official records are meticulously maintained and that citizens receive the highest level of service. If you possess a strong sense of public duty and excellent organizational skills, we want to hear from you.
As a City Clerk, you will play a critical role in the efficient functioning of local government. You will manage sensitive information, assist the public with inquiries, and ensure compliance with municipal regulations. This is an opportunity to make a tangible impact on your community while advancing your career in public administration.
Responsibilities
- Oversee the management, archiving, and retrieval of official city records, including birth, death, and marriage certificates.
- Process and verify a high volume of documents and applications with strict attention to accuracy.
- Provide exceptional customer service to citizens, businesses, and visitors by answering inquiries and directing requests.
- Coordinate and schedule public meetings, hearings, and council sessions, ensuring proper documentation is maintained.
- Maintain accurate digital and physical databases and filing systems to support operational efficiency.
- Assist with budget preparation and financial reporting related to municipal administration.
- Ensure strict confidentiality and compliance with all state and local laws regarding public records.
Qualifications
- High school diploma or GED equivalent is required; an Associate’s degree in Public Administration or a related field is preferred.
- Minimum of 2-3 years of administrative or clerical experience in a government or corporate setting.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and knowledge of records management software.
- Strong knowledge of public records management principles and government regulations.
- Excellent verbal and written communication skills, with the ability to interact professionally with diverse populations.
- Ability to handle sensitive information with the highest level of confidentiality and integrity.
- Strong organizational skills with the ability to prioritize tasks in a fast-paced environment.