Job Description
Join the Heart of Public Service
The City of Raleigh is seeking a dedicated and detail-oriented City Clerk / Records Administrator to join our team. In this pivotal role, you will serve as the primary point of contact for the public and city officials, ensuring the integrity of our municipal records and the smooth operation of our administrative processes.
We are looking for a professional who thrives in a fast-paced environment, possesses exceptional organizational skills, and is committed to excellence in government service. If you are ready to make a tangible impact in your community, we invite you to apply.
Why Join Us?
- Competitive salary and comprehensive benefits package.
- Pension plan and health insurance options.
- Opportunity for professional growth within a stable government entity.
Responsibilities
- Manage and maintain official city records, including meeting minutes, ordinances, resolutions, and contracts, ensuring compliance with state and federal retention laws.
- Direct the operations of the City Clerk’s Office, including managing correspondence, filing systems, and the reception area.
- Prepare, distribute, and archive meeting agendas and packets for the City Council and various boards and commissions.
- Provide exceptional customer service to the public, assisting with inquiries regarding permits, licenses, and public records requests in accordance with the NC Public Records Law.
- Coordinate logistics for council meetings, including room setup, audiovisual equipment, and accommodations for the public.
- Supervise and train administrative staff and interns to ensure high operational standards.
- Process and verify documents for legal validity, ensuring all filings are accurate and timely.
Qualifications
- High school diploma or GED required; Associate’s degree in Public Administration, Business, or related field preferred.
- Minimum of 3-5 years of administrative experience, preferably within a municipal government, court system, or corporate legal department.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and experience with records management software.
- Strong understanding of public records laws and retention schedules.
- Excellent verbal and written communication skills with the ability to interact professionally with diverse populations.
- Exceptional attention to detail and organizational skills with the ability to prioritize multiple tasks in a high-volume environment.
- Ability to maintain strict confidentiality and exercise sound judgment in sensitive situations.