Job Description
We are seeking a detail-oriented and service-driven professional to join the City of Detroit as a City Clerk. In this pivotal role, you will serve as the primary point of contact for official records, ensuring the integrity of municipal data while providing exceptional service to Detroit residents and businesses.
As a City Clerk, you will play a vital role in the democratic process and administrative efficiency of our city. You will manage vital records, oversee election operations, and maintain the highest standards of office management. If you are passionate about public service and possess strong organizational skills, we invite you to apply.
Responsibilities
- Manage and maintain official city records, including minutes, ordinances, and resolutions with strict adherence to confidentiality protocols.
- Assist residents and businesses with inquiries regarding property records, licenses, and permits.
- Oversee the logistics and administration of municipal elections, ensuring compliance with local and state voting laws.
- Prepare and distribute official correspondence, meeting agendas, and reports to city officials and the public.
- Utilize database management systems to input, retrieve, and analyze data accurately.
- Coordinate with various city departments to ensure seamless information flow and operational efficiency.
- Provide exceptional customer service at the front counter and over the phone, resolving issues with diplomacy and efficiency.
Qualifications
- High School Diploma or GED required; Associate’s degree in Public Administration, Business, or a related field preferred.
- Proven experience in office administration, records management, or a related municipal role is highly desirable.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and experience with database management software.
- Strong attention to detail with the ability to maintain accurate and confidential records.
- Excellent verbal and written communication skills, capable of interacting effectively with diverse populations.
- Ability to work independently as well as part of a collaborative team environment.