Job Description
Welcome to the City of Baltimore. We are seeking a detail-oriented City Clerk to join our dynamic team. In this pivotal role, you will manage vital public records, process administrative requests, and serve as the primary point of contact for citizens. If you are looking for a meaningful career in public service with immediate opportunities, apply today!
Responsibilities
- Manage and maintain official city records, including land records, minutes, and correspondence.
- Process applications and requests for permits, licenses, and certifications efficiently.
- Provide exceptional customer service to the public and city staff via phone, email, and in-person.
- Prepare and proofread official documents, reports, and correspondence with a high degree of accuracy.
- Assist in the organization and digitization of historical archives and current databases.
- Perform data entry tasks with strict attention to detail and confidentiality.
Qualifications
- High school diploma or GED required; Associate’s degree in Business Administration or Public Administration preferred.
- Minimum of 1-2 years of experience in administrative support, records management, or a related field.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and ability to learn new database systems quickly.
- Strong verbal and written communication skills with the ability to interact professionally with diverse populations.
- Excellent organizational skills with the ability to prioritize tasks and meet deadlines in a fast-paced environment.
- Knowledge of Maryland state and local government regulations regarding public records is a plus.