Job Description
Are you seeking a stable and rewarding career in public service? The City of El Paso is currently accepting applications for dedicated City Government Clerks. In this pivotal role, you will serve as the first point of contact for our community, ensuring efficient administrative operations and providing exceptional customer service.
Join a team that values integrity, professionalism, and community engagement. We offer a comprehensive benefits package, including health insurance, a robust retirement plan, and opportunities for professional growth. If you are detail-oriented and passionate about making a difference in El Paso, we want to hear from you.
Why Join Us?
- Competitive salary and comprehensive benefits.
- Opportunity for career advancement within the city government.
- A supportive and collaborative work environment.
- Convenient downtown El Paso location.
Responsibilities
- Front Desk Management: Greet visitors and taxpayers courteously, answer multi-line phone systems, and direct inquiries to the appropriate department or personnel.
- Record Keeping: Receive, review, and process incoming documents such as property tax payments, business licenses, and utility bills with high accuracy.
- Data Entry: Maintain and update digital and physical records, ensuring all data is organized, filed correctly, and easily retrievable.
- Customer Assistance: Assist the public with inquiries regarding city services, forms, and procedures, resolving issues efficiently and professionally.
- Administrative Support: Prepare correspondence, compile reports, and assist with the coordination of city meetings and special events.
- Compliance: Ensure all processing complies with city ordinances and state regulations.
Qualifications
- Education: High School Diploma or GED equivalent required; Associate’s degree or certification in Office Administration is preferred.
- Experience: Minimum of 1-2 years of experience in an administrative or clerical role, preferably within a government or public sector setting.
- Skills: Proficient in Microsoft Office Suite (Word, Excel, Outlook) and ability to learn new database management software quickly.
- Communication: Excellent verbal and written communication skills with the ability to interact professionally with a diverse population.
- Attention to Detail: Strong organizational skills and the ability to prioritize tasks in a fast-paced environment.
- Physical Requirements: Ability to sit for extended periods, operate standard office equipment, and lift up to 20 lbs occasionally.