Job Description
Are you looking for a stable, impactful career in public service? The Baltimore City Government is seeking a detail-oriented and professional City Government Clerk to join our administrative team. In this vital role, you will serve as the first point of contact for residents and ensure the smooth operation of our office.
What makes this opportunity unique? Full equipment is provided to ensure you have everything you need to succeed from day one. We are looking for individuals who are organized, reliable, and passionate about serving the citizens of Baltimore.
Responsibilities
- Manage and maintain accurate electronic and physical records for departmental files.
- Greet visitors, answer multi-line phone systems, and direct inquiries to appropriate staff members.
- Process incoming mail, distribute documents, and perform high-volume data entry with a high degree of accuracy.
- Assist the public with inquiries regarding city services, forms, and procedures.
- Prepare and distribute meeting agendas, minutes, and correspondence as required.
- Support the department head with special projects and administrative tasks.
Qualifications
- High School Diploma or GED equivalent required; Associate’s degree preferred.
- Previous experience in an office environment or government setting is highly desirable.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook) and data entry software.
- Strong written and verbal communication skills with a focus on customer service.
- Ability to work independently and manage time effectively in a fast-paced environment.
- Must pass a background check and drug screening.