Job Description
Welcome to the City of Fort Wayne! We are currently seeking dedicated and organized individuals to join our team as City Government Clerks. This is an excellent opportunity for individuals looking to launch a stable career in public service. No prior experience is required; we provide comprehensive on-the-job training to ensure your success. In this role, you will serve as the face of the city, assisting residents with inquiries and maintaining vital records. If you are detail-oriented and looking for a rewarding full-time position, we want to hear from you!
Responsibilities
- Greet visitors and answer high-volume phone lines with a professional and courteous demeanor.
- Process and file a wide variety of documents, records, and forms accurately and efficiently.
- Assist the public with general inquiries regarding city services, procedures, and forms.
- Perform basic data entry and update computer databases and spreadsheets with high accuracy.
- Maintain the cleanliness and organization of the reception area, filing cabinets, and office equipment.
- Prepare correspondence, memos, and reports as directed by department supervisors.
- Collaborate with team members to ensure a smooth workflow in the office environment.
Qualifications
- High School Diploma or GED equivalent is required.
- No previous experience or specialized training is necessary – we provide all the training you need to succeed.
- Basic proficiency with computers, including typing and navigating web browsers.
- Strong verbal and written communication skills.
- Ability to handle sensitive information with strict confidentiality.
- Excellent organizational skills and attention to detail.
- Ability to stand for extended periods and lift light boxes of records when necessary.