Job Description
Join the Heart of Oakland Public Service
The City of Oakland is currently seeking dedicated and detail-oriented individuals to fill the role of Government Clerk. In this pivotal position, you will play a key role in maintaining the efficiency of our municipal operations while serving our diverse community. We offer a robust benefits package, professional growth opportunities, and a Sign-On Bonus for new hires who meet the qualifications.
As a Government Clerk, you will be the first point of contact for many citizens, ensuring that information is processed accurately and efficiently. We are looking for someone who is organized, reliable, and passionate about public service.
Responsibilities
- Receive, screen, and route incoming mail, applications, and inquiries to the appropriate departments.
- Manage and maintain accurate electronic and hard copy filing systems for city records.
- Prepare, compile, and distribute official documents, agendas, and meeting packets.
- Assist the public with inquiries regarding city services, permits, and policies via phone and in-person.
- Perform data entry and generate reports using the City’s computer systems and Microsoft Office Suite.
- Ensure strict adherence to all municipal policies, confidentiality standards, and procedural guidelines.
- Collaborate with team members to streamline office workflows and improve service delivery.
Qualifications
- High school diploma or GED equivalent required; additional clerical or administrative training is a plus.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and ability to learn proprietary government software.
- Excellent verbal and written communication skills with a focus on customer service.
- Strong organizational skills with the ability to prioritize tasks and manage time effectively.
- Must be able to pass a background check and a drug screen.
- Previous experience in a government, public administration, or customer service environment is highly preferred.