Job Description
Join Our Team and Serve Your Community!
We are seeking dedicated DMV Customer Service Representatives to join our high-performing team in Detroit, MI. If you are looking for a stable career with weekly pay and a supportive work environment, this is your chance to make a difference. We offer comprehensive training and a path for professional growth within the government sector.
Why You Will Love This Role:
- Weekly Pay: Get paid on time, every week, for your hard work.
- Stability: Work for a reputable organization committed to public service.
- Benefits: Access to health, dental, and vision insurance plans.
- Growth: Opportunities for advancement within the administrative field.
Job Summary:
In this role, you will be the first point of contact for the public, assisting them with a variety of motor vehicle-related transactions. You will ensure that our customers have a smooth and efficient experience while adhering to all state regulations and procedures.
Responsibilities
- Greet and assist customers in person with license renewals, vehicle registrations, and title transfers.
- Answer incoming phone calls professionally and resolve inquiries regarding DMV policies.
- Process applications and documents with a high level of accuracy and attention to detail.
- Operate computer systems, scanners, and office equipment efficiently.
- Resolve customer complaints and escalate complex issues to supervisors when necessary.
- Maintain a clean and organized workspace and filing system.
- Stay updated on changing state laws and DMV procedures to ensure compliance.
Qualifications
- High school diploma or GED equivalent required.
- Minimum of 1-2 years of customer service or administrative experience.
- Strong computer skills, including proficiency in Microsoft Office Suite.
- Excellent verbal and written communication skills.
- Ability to pass a background check and drug screening.
- Ability to stand for extended periods and work in a fast-paced environment.