Job Description
Join the City of Tampa and build a rewarding career in public service. We are currently seeking a dedicated Government Clerk / Customer Service Representative to join our team. This is an excellent opportunity for individuals seeking government jobs with no experience required.
In this role, you will serve as the first point of contact for our citizens, ensuring efficient service delivery and maintaining accurate records. We offer a comprehensive benefits package including health, dental, vision, and a robust retirement plan.
Why Apply?
- Zero Experience Needed: We provide full training.
- Stability: Secure employment with the government.
- Growth: Clear pathways for career advancement within the city.
Don't miss your chance to work in a dynamic environment in the heart of Tampa, FL.
Responsibilities
- Greet and assist visitors, citizens, and staff with a professional and friendly demeanor.
- Answer high-volume phone inquiries and route calls to the appropriate departments efficiently.
- Process incoming applications, forms, and documents accurately and in a timely manner.
- Maintain and update electronic databases and filing systems with strict attention to detail.
- Operate office equipment, including computers, printers, and scanners, proficiently.
- Assist in the preparation of meeting packets and administrative reports as directed.
- Handle confidential information with the highest level of discretion and integrity.
Qualifications
- High school diploma or GED equivalent is required.
- Basic computer literacy and typing skills (30 WPM minimum).
- Strong verbal and written communication skills.
- Ability to multi-task in a fast-paced, high-volume office environment.
- Reliable transportation and valid state-issued ID.
- Positive attitude and a willingness to learn new systems.