Job Description
Are you a people person with a passion for administrative precision?
We are currently seeking a dedicated DMV Customer Service Representative to join our team in Wichita, Kansas. In this Direct Hire opportunity, you will play a pivotal role in serving the community, processing essential vehicle registrations, and ensuring a seamless experience for every visitor.
If you are looking for a stable career with benefits in a professional government-facing environment, we want to hear from you.
Why Join Us?
* Competitive hourly wage with comprehensive benefits package.
* Opportunities for professional growth within the state sector.
* A supportive and collaborative team culture.
We are currently seeking a dedicated DMV Customer Service Representative to join our team in Wichita, Kansas. In this Direct Hire opportunity, you will play a pivotal role in serving the community, processing essential vehicle registrations, and ensuring a seamless experience for every visitor.
If you are looking for a stable career with benefits in a professional government-facing environment, we want to hear from you.
Why Join Us?
* Competitive hourly wage with comprehensive benefits package.
* Opportunities for professional growth within the state sector.
* A supportive and collaborative team culture.
Responsibilities
- Greet and assist customers with vehicle registration renewals, license applications, and title transfers.
- Process payments accurately via cash, check, and electronic means while maintaining strict cash control.
- Answer high-volume inquiries regarding state regulations, fees, and office procedures.
- Resolve customer complaints and conflicts with patience and professionalism.
- Input and verify data into state databases and internal systems with 100% accuracy.
- Maintain a clean, organized, and welcoming reception area.
- Collaborate with team members to streamline service delivery during peak hours.
Qualifications
- High school diploma or GED required; Associate’s degree preferred.
- Minimum of 1-2 years of customer service experience in a high-volume environment.
- Basic computer literacy and proficiency in Microsoft Office Suite.
- Strong typing skills and attention to detail.
- Ability to pass a background check and drug screening.
- Valid driver’s license is a plus.