Job Description
Are you looking for a stable career with a purpose? Greensboro Department of Motor Vehicles is currently hiring dedicated Customer Service Representatives to join our team starting tomorrow!
We are seeking individuals who thrive in fast-paced environments and possess a passion for helping the community. As a vital part of our team, you will be the face of our agency, ensuring our citizens have a smooth and efficient experience.
Why Join Us?
- Competitive hourly wage ($16 - $22/hr)
- Comprehensive health benefits package
- Retirement plans (401k) available
- Paid time off and holidays
- Professional development opportunities
Don't miss this opportunity to start a rewarding career in public service. Apply today!
Responsibilities
- Greet and assist customers with a friendly and professional demeanor, answering inquiries regarding DMV services.
- Process driver’s licenses, vehicle registrations, and title transfers accurately and efficiently.
- Operate computer systems to update customer records and verify documentation.
- Handle incoming calls and resolve customer complaints or issues in a timely manner.
- Manage cash handling and point-of-sale transactions with strict attention to detail and security protocols.
- Maintain a clean and organized workspace to ensure compliance with safety regulations.
Qualifications
- High School Diploma or GED required.
- Minimum of 1 year of customer service experience in a high-volume environment.
- Strong typing skills (30+ WPM) and proficiency with Microsoft Office Suite.
- Ability to pass a background check and drug screening.
- Excellent verbal and written communication skills.
- Must be able to stand for extended periods and work in a fast-paced office setting.