Job Description
Start your career in public service with Texas' premier transportation agency! The Texas Department of Motor Vehicles (TxDMV) is seeking enthusiastic Customer Service Representatives to join our Houston team. No prior experience is required – we provide comprehensive training to launch your career in government service.
Join a mission-driven organization where you'll directly serve Texans daily. Enjoy competitive pay, comprehensive benefits, and a supportive work environment designed for professional growth. Apply today and become part of the team that keeps Texas moving forward!
Responsibilities
- Assist customers with DMV transactions including driver's licenses, vehicle registrations, and title inquiries
- Process applications, payments, and documentation accurately using state systems
- Provide clear information on DMV procedures, requirements, and fees
- Maintain organized records and ensure compliance with state regulations
- Collaborate with team members to resolve customer issues efficiently
- Represent TxDMV professionally while maintaining a positive customer experience
- Participate in ongoing training to stay updated on DMV services and policies
Qualifications
- High school diploma or equivalent (required)
- Excellent communication and interpersonal skills
- Basic computer proficiency with ability to learn new systems
- Strong attention to detail and accuracy in documentation
- Ability to work in a fast-paced environment with diverse customer needs
- Customer-focused attitude with patience and problem-solving abilities
- Must pass background check and drug screening
- Valid Texas driver's license preferred